INTRODUCTION

Petraenovus Consulting Ltd registered in England and Wales under company number 12049905 (Registered VAT number 335 5787 70) and whose registered address is 3rd Floor, 107-109 Great Portland Street, London W1W 6QG, United Kingdom (Petraenovus Consulting, we, us or our).

This policy explains how Petraenovus Consulting uses the personal data we collect from you when you use our website at https://www.petraenovus.co.uk or https://www.petraenovus.com (our Website) to find out more about our services or read our whitepapers/blogs, to request us to make contact with you about an enquiry you have. Please note that our Website may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our Website. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.

This policy applies where we are acting as a data controller with respect to personal data we collect, where we determine the purposes for which we collect and store personal data and means of the processing of personal data.

The type of the personal data we store about you is under your control, and you can specify your preferences by emailing gdpr@petraenovus.co.uk.

Petraenovus Consulting Ltd is the data controller and responsible for your personal data. Our data privacy manager (DPM) who can be contacted about this Privacy Notice or our data protection practices is:

DPM CONTACT DETAILS 

Name of DPM:  Sharon Beagley

Email address:  sharon.beagley@petraenovus.co.uk

Postal address:  3rd Floor,107-109 Great Portland Street, London W1W 6QG

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO); see Section 11 below.

We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

CONTENTS

  1. What data do we collect?
  2. How do we collect your data?
  3. How will we use your data?
  4. How do we store your data?
  5. Marketing
  6. Your rights
  7. How do we use cookies?
    1. What kind of cookies do we use?
    2. How to manage your cookies
  8. Evidencing our data protection process
  9. Changes to our privacy policy
  10. Contact us
  11. How to contact the appropriate authorities

1. WHAT DATA DO WE COLLECT on Website?

Petraenovus Consulting collects the following data:

  • Personal identification information including first name, last name, and company name and job title
  • Contact Data including email address and telephone number

We may also store information from cookies placed on our Website, such as your IP address and location; the vast majority of this data is recorded anonymously; that is, this information cannot be associated with you individually. On some occasions, like when we need to record your preferences, this information may be related to you, for example through your IP address. This information is stored in a way that ensures it cannot be attributed to you and can’t be linked to additional information we store about you separately and securely on Petraenovus Consulting systems. This is called pseudonymous data, as it identifies your user in order to recognise your preferences, however, it does not relate to any personal information beyond the unique reference number it applies to you as you enter our site.

2. HOW DO WE COLLECT YOUR DATA?

You directly provide Petraenovus Consulting with the data we collect.

We collect and process personal data you have provided to follow up on an enquiry you made on our Website.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose relevant to our Website and services.  Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.  For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.  However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as “personal data” which will be used in accordance with this privacy policy.

3. HOW WILL WE USE YOUR DATA?

Under the Data Protection Legislation (that is the Data Protection Act 2018, the General Data Protection Regulations (Regulation (EU) 2016/679, and all applicable laws and regulations relating to processing of personal data and privacy, in each case as amended or substituted from time to time), we must always have a lawful basis for using personal data.  Most commonly, we will use your personal data in the following circumstances:

  • To contact you in response to an enquiry.
  • Supply of our services to you
  • To manage the relationship with you for existing and future opportunities or for any legitimate interest.
  • Use data analytics to improve our Website and services we offer.
  • Supplying you with information by email if requested.
  • Where we need to Comply with a Legal Obligation.
  • To inform you of any security breaches that may have affected your data
  • Sending you a newsletter (if this service is enabled)

In above:

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/content and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

When you submit your details in order to download content from our website, we use this data to:

  • Send you further information regarding the services you registered your interest in
  • Process your future requests for discussion or performance of a contract
  • We collect this data using the lawful basis: Performance of Contract, Legitimate Interest and complying with our legal obligations.

4. HOW DO WE STORE YOUR DATA?

Petraenovus Consulting acts as data controller, securely storing your data on encrypted systems. Petraenovus Consulting will keep your personal data for no longer than necessary; this timescale is dependent on the nature of your relationship with us.

If on a mailing list, once you request that you are removed, we will not send you any marketing communications; however, where you have shown interest in a particular service, we reserve the right to continue to send you related information about our services under the lawful basis of legitimate interest. You may revoke this authorisation at any time by contacting gdpr@petraenovus.co.uk, or otherwise invoking one of your rights, stated in section 6 of this document.

5. MARKETING

Petraenovus Consulting will send you marketing materials only if you have consented to receive marketing communications from us, or in the case of a recorded previous Legitimate Interest, as specified in section 3 of this document.

You have the right to stop receiving marketing communications or otherwise alter your marketing preferences at any time, using the link at the bottom of all marketing emails, or by contacting gdpr@petraenovus.co.uk.

6. YOUR RIGHTS

Petraenovus Consulting would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request Petraenovus Consulting for copies of your personal data, commonly known as “data subject access request” This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

The right to rectification

You have the right to request Petraenovus Consulting corrects any information you believe is inaccurate. You also have the right to request Petraenovus Consulting to complete information that you believe is incomplete, though we may need to verify the accuracy of the new data you provide to us.

The right to erasure

You have the right to request that Petraenovus Consulting erase your personal data (sometimes known as the right to be forgotten). This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

The right to restrict processing

You have the right to request that Petraenovus Consulting restrict the processing of your personal data, under certain conditions. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

The right to object to processing

You have the right to object to Petraenovus Consulting’s processing of your personal data, where we are relying on a Legitimate Interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

The right to data portability

You have the right to request that Petraenovus Consulting transfer what we have collected to another organisation, or directly to you, under certain conditions. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

The right to withdraw consent

You have the right to withdraw consent where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.  If you withdraw your consent, we may not be able to provide certain products or services to you.  We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please email us at gdpr@petraenovus.co.uk.

Notes:

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you.  We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).  This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.  We may also contact you to ask you for further information in relation to your request to speed up our response.

If you make a request, we have one month to respond to your request.  Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests.  In this case, we will notify you and keep you updated.

7. HOW DO WE USE COOKIES?

Petraenovus Consulting may use cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website.
  • To provide aggregated website analytics via Google Analytics to improve the performance of our website.
  • To create an anonymised profile of your browser’s activity on our site, for the purposes of targeting advertisements.

Cookies are not strictly necessary for the provision of our website and services, therefore we will ask you to consent when you first visit our site. All information collected through this is entirely anonymous and cannot be connected with any personal details.

8. EVIDENCING OUR DATA PROTECTION PROCESS

We understand the risks associated with the data we store to be very low risk, meaning there is a low likelihood of breaches regarding personal data. Therefore, we have not completed a Data Privacy Impact Assessment (DPIA) at this time, however, we reserve the right to change this at any time via this policy. Where undertaking new products or potential data processors, we will review this risk, and consider the potential necessity for completing a DPIA, which we will make accessible to data subjects.

Where we rely on consent as the lawful condition for processing, we should be able to demonstrate and describe how we have reviewed our processes and systems to make sure that consent is freely and unambiguously given for specific purposes, and that we can evidence an affirmative action on the part of the data subject to have indicated their voluntary consent. For these purposes, data subjects must understand who is using their personal data, and what information is being used for what purposes through disclosed communication channels.

9. CHANGES TO OUR PRIVACY POLICY

Petraenovus Consulting keeps its privacy policy under regular review, and may place updates to this page from time to time. When we do, we will update the date on this policy, notifying you only of significant changes, at which point we may ask you to re-consent. By continuing to use our Website and/or services after any changes become effective, you agree to be bound by our revised policy.

This privacy policy was last updated on 25 January 2021.

10. CONTACT US

If you have any questions about Petraenovus Consulting’s privacy policy, the data we hold on you, or you would like to exercise your data protection rights, please do not hesitate to contact us.

Email: gdpr@paetraenovus.co.uk

Call us: +44 (0) 7702 002770,

Write to us:
Petraenovus Consulting Limited
3rd Floor
107-109 Great Portland Street,
London W1W 6QG
United Kingdom

11.   HOW TO CONTACT THE APPROPRIATE AUTHORITY

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the above address.

If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office:

Address:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/